City of Central Point Oregon Success Story

City of Central Point, Oregon Boosts VDI Performance and Provisions 2x Faster

central-point-logo

www.centralpointoregon.gov

CUSTOMER City of Central Point, Oregon
INDUSTRIES State and Local Government
CHALLENGE

Employees struggled with virtual desktop performance when using finance applications and streaming police video.

RESULTS

1.5x performance improvement in Unidesk-based finance applications

2x performance improvement in writing/streaming video

1.8x better capacity efficiency

Eliminated 100% of storage-specific management tasks.

2x faster virtual desktop provisioning

 central-point-oregon-photo

“Keeping users happy and giving them the best performance is our goal. Datrium has definitely made it incredibly simple to get us there and keep us there.”

– William Hetrick, Technology Specialist 

Background

The city of Central Point, located in southern Oregon, is home to approximately 17,000. The city offices, with a staff of 84 people, run departments such as the police, public works, parks and recreation, and city hall.

 

City Challenge

Slow Streaming, Application Performance on VDI

In recent years, the city has moved to full desktop virtualization for all employees as a means of managing cost and giving users BYOD flexibility. VDI has performed reasonably well for most applications, however, has struggled with more demanding uses such as finance applications and video.

Video plays a big role in Central Point, where all police officers and their vehicles are outfitted with cameras for continuous video capture. But the lag between the host and storage slowed streaming performance.

To address the problem, Central Point brought in new array-based storage, as well as PernixData for host-side caching. However, this solution still did not deliver the necessary VDI streaming performance and added additional complexity in maintaining two separate technologies—the array platform and separate host-caching software.

“We believe 100 percent in VDI because of all the benefits to our staff, but we needed to both address performance issues as well as add additional capacity because we chew it up like candy at times,” explains Jason Richmond, Technology Director at Central Point.

 

Results

1.5x to 2x Performance Boost for Unidesk-based Applications

The city found Datrium open convergence offered a unique approach that improved performance and simplified management. “The number one reason we brought in Datrium was to optimize the performance and reduce the complexity of our VDI environment,” Richmond says.

Unlike array-based storage, adding additional hosts to the vSphere cluster actually increased VM IO performance with the Datrium DVX.

With Datrium running side-by-side with the city’s existing array-based storage solution, Central Point immediately saw a 1.5x performance improvement on its Unidesk-based finance applications and a 2x improvement with video applications. “Datrium allowed us to write and stream video back twice as fast as our previous solution, giving end users a much better video experience,” Richmond says.

Improved Economics

On top of performance, the city has gained greater capacity efficiency with a 1.8x data reduction rate versus its array-based solution, saving taxpayer’s valuable dollars.

And with the array-based solution, adding capacity required the city to buy a new shelf. With Datrium, the city can add any commodity flash at any time, avoiding array-based flash premiums that can be 8x higher than server-based flash. By going with more economical server flash, Central Point also avoided the SAN performance overheads associated with all-flash array solutions and high core-count servers.

2x Faster Desktop Provisioning

Traditionally, managing the storage array and virtual desktops separately added time and complexity for the IT team. With Datrium, all management and analytics are VM-centric—there are zero storage objects to manage.

“The number one reason we brought in Datrium was to optimize the performance and reduce the complexity of our VDI environment,” Jason Richmond, Technology Director

The city now provisions virtual desktops 2x faster, without the overhead of managing both a storage array and IO acceleration platform. “We entirely eliminated management of the storage layer with Datrium, so updates are super simple and happen in one-half the time,” says William Hetrick, Technology Specialist. “The simplified management approach of doing it all in vCenter with Datrium is far better.”

Overall, Datrium has helped the IT team at Central Point maintain a smooth and satisfying VDI experience for end users, who notably no longer call with performance issues since the move to Datrium.  “Keeping users happy and giving them the best performance is our goal,” Hetrick says. “Datrium has definitely made it incredibly simple to get us there and keep us there.”

 

Download the City of Central Point Success Story