National Physicians Services


INDUSTRY Health Care, Technology
CHALLENGE Data-intensive clinical applications demand high-performance storage, stability and ease of management.

Doubled performance reducing application response time by 50%

Unsolicited positive feedback from application users; those who were not upgraded to Datrium are now asking for it!

67% lower cost per effective terabyte

35-40% less time managing storage

Required just 5% of the rack space versus the incumbent, cutting colocation costs by 95%, nearly $24,000/year



“We were blown away by some of the advances in speed and performance we saw with Datrium. The icing was the cost and supportability of the technology.”

– Bryan Graven, CEO


“We replaced a rack full of array gear in our colocation facility with Datrium’s 2U appliance. The footprint savings alone in our colocation facility paid for the DVX. The message to my old array suppliers: free is not cheap enough with Datrium on the scene.”

– Michael Brown, Director of Technologies



The pressures on healthcare providers have never been greater – to increase the quality of care while keeping costs affordable. National Physician Services (NPS), formed in 2004, helps providers efficiently leverage technology to meet these demands.

NPS is a company formed by physicians and technology experts who understand the unique needs of the medical community. They excel at optimizing healthcare information technology and system performance to address the complex data challenges facing today’s the healthcare providers.


Company Challenge

Managing Data-Intensive Healthcare Applications & Technology

Technology, while essential to achieving these goals, also comes with its own challenges. Electronic health records, imaging, and clinical analytics applications demand large volumes of complex data, and thus an appropriate storage infrastructure to ensure health professionals can access information quickly.

“Managing complex clinical applications requires peak performance and is dependent on having a storage solution that delivers speed, stability and scalability,” says Bryan Graven, CEO of NPS. “If applications slow down and perform inconsistently, it’s noticeable and disrupts workflow, which has a direct impact on patient care.”

Over its 12-year company history, NPS has employed a variety of storage solutions to meet client needs, including EMC SAN devices, and more recently, HPE 3PAR StoreServ Storage. But the company experienced issues with performance and stability, as well as timeconsuming LUN-based (logical unit number) management.



“Cut Response Time in Half”

To get the most out of investments in complex healthcare IT applications, response time matters. Consider a physician quickly checking boxes on a clinical application screen indicating he or she has completed steps of care. When response time slows, some of those fields may be missed or errantly selected inadvertently, leading to inaccurate records and potentially poor treatment decisions. 

In addition, more time spent looking at a computer screen waiting for a response means less time interacting directly with the patient. A faster system may also enable a doctor to see a couple more patients on a given day, improving the practice bottom line. The critical nature of application performance for Electronic Health Records cannot be overstated.

For NPS, Datrium has accelerated application performance, cutting response time in half and drawing the attention and praise of physicians and staff. “One of our physicians came up to me today and said, ‘I don’t know what you did behind the scenes, but our system is faster than it’s ever been,’” Graven says. “Datrium directly impacts our end users and their patients.”


VM-Centric Simplicity Eased Management Time by 35-40%

NPS also quickly noticed a decrease in IT staff resource management time with Datrium, which simplifies the task of shifting server power as needed. IT team members at NPS and client organizations eliminated unproductive tasks like carving and managing LUNs, and also were able to add more applications without increasing IT resources on the back end.

“We’ve seen a 35-40% drop in the amount of time we have to dedicate to Datrium versus HPE 3PAR,” says Michael Brown, Director of Technologies at NPS. “It’s significantly improved our productivity.”


The Icing: Half the Cost

When NPS evaluated competitive storage options on the market, Datrium emerged as a compelling alternative. “We were blown away by some of the advances in system speed and performance we saw with Datrium,” Graven says. “The icing was the cost and supportability of the technology that added even more value to our transition. We’re extremely happy with our decision to go with Datrium.”

With Datrium, customers can leverage existing servers as well as low-cost server flash, which reduces costs substantially. In addition, NPS is observing 3:1 data reduction with the DVX deduplication and compression, and expects that as customers implement VDI, savings will multiply even further! Given these factors, NPS has found that 90TB of effective capacity from Datrium cost the company about half as much as the 65TB from HPE 3PAR— which means roughly one third the cost per terabyte of the hybrid 3PAR.

Capacity savings translate to space- and cost-savings for both NPS and customers using Datrium on premise. The 3PAR, SAN and other required equipment effectively consumed an entire rack. Datrium, however, required just 5% of that space, cutting colocation costs by 95%, or approximately $24,000 a year.

With Datrium, NPS brings all these advantages to its customers, who can choose to deploy their solution on premise or benefit via colocation with NPS.

“As the data needs of our customers continue to expand, we see Datrium as the future of storage,” Graven says. “There are certain technologies that really change the game for healthcare IT and we believe this is one of them. It’s innovation at its finest.”